To our valued customers,
By now, all of our lives have been disrupted in ways both large and small by the COVID-19 pandemic. Here at Focus Laboratories, we feel the same way as most of you — while we’re all figuring this out together, the health, safety, and well-being of our families, colleagues, and communities remain our top priority. As never before, we see how we are truly part of a global community, and what will get us all through this together is staying connected at a very human level.
That’s why we have been as transparent as possible in our communications with you, as we let you know what steps we’re taking to ensure you receive the unparalleled support that you need and have come to expect from us.
Each of our facilities continues to be monitored vigilantly based on recommendations from local authorities to ensure everyone’s safety. As much of our workforce as possible is working remotely during this situation, so please excuse the occasional dog barking or child in the background as our customer care and inside sales teams navigate a very new work environment! We’re continuing to ship to all of our customers, and we remain committed to timely delivery of medically necessary products.
Thank you for your continued support and for trusting us to navigate alongside you through these unprecedented times. If you have any questions or concerns, please don’t hesitate to reach out.